About Digiweb Broadband
The term broadband commonly refers to high-speed Internet access that is always on. Digiweb Broadband services includes several high-speed transmission technologies such as:
NextGen (Next Generation)
DSL (Digital Subscriber Line)
Made of strands of glass, fibre optic Internet provides faster, smoother service with more room for signal traffic compared to traditional copper cable wires. FTTH (Fibre to the Home) and FTTC (Fibre to the Cabinet) refer to the wiring path and configuration the signals travel. The closer the fibre optic legs reach to the final destination, the better the connection. Digiweb provide both FTTH (Fibre to the Home) and FTTC (Fibre to the Cabinet).
FTTH (Fibre to the Home) is the delivery of 100% optical fibre from Digiweb’s exchange all the way to the home, thereby replacing existing copper infrastructure such as telephone wires and coaxial cable. The fibre optic communications path is terminated on or in the premise for the purpose of carrying communications to a single subscriber. In order to be classified as FTTH, the access fibre must cross the subscriber’s premises boundary and terminate inside the premises, or on an external wall of the subscriber’s premises, or not more than 2m from an external wall of the subscriber’s premises. FTTH services may deliver just one application, but generally deliver several such as data and VoIP. Because the connection goes directly to individual residences, FTTH offers a higher bandwidth and speeds up to 1,000Mbps.
FTTC (Fibre to the Cabinet) is where the Fibre optic cable is run to the enabled cabinet nearest to your home, and the remaining connection to your premises is run over the existing copper cables. By replacing a large proportion of the copper cables to the cabinet with fibre, it means the speeds that can be achieved are significantly higher. FTTC can serve several customers within 1,000 feet. This is the most common fibre connection which provides a high-speed internet connection of up to 100Mbps (megabytes per second).
NextGen / DSL
NextGen / DSL (Digital subscriber line/originally digital subscriber loop) is a family of technologies that are used to transmit digital data over telephone lines. The term DSL is widely understood to mean asymmetric digital subscriber line (ADSL), the most commonly installed DSL technology, for Internet access. DSL service can be delivered simultaneously with wired telephone service on the same telephone line. This is possible because DSL uses higher frequency bands for data. On the customer premises, a DSL filter on each non-DSL outlet blocks any high-frequency interference to enable simultaneous use of the voice and DSL services. The bit rate of Digiweb DSL services typically ranges from 24 Mbps in the direction to the customer (downstream), depending on DSL technology, line conditions, and service-level implementation.
Metro broadband is an innovative wireless broadband solution that offers a high speed internet connectivity. The Digiweb Metro platform is a flexible service, enabling customers to connect to the internet using low contended, dedicated connections. No landline is required. Metro Broadband only requires a small radio on the home to provide download speeds up to 30Mbps. As Metro is a Fibre powered broadband, it also provides great reliability too. The Metro network is fully licensed and 100% owned and managed by Digiweb.
Digiweb tooway™ is a wireless broadband service using proven satellite technology. Digiweb engineers install a small satellite dish onto the home which directly receives and transfers the information via a cable connected to a modem in your house. This is an always-on broadband service with up to 20 Mbps download speeds and 6 Mbps upload speeds. Satellite broadband can be provided to customers anywhere throughout the country allowing Digiweb to provide 100% broadband coverage.
Broadband speeds & Fair Use Policy (FUP) explained
Broadband speeds are measured in Mbps (megabits per second)
Download Speed: this is the speed with which you can receive content from the Internet. How quickly you can download a song, view a movie on Netflix.
Upload Speeds: this is the speed with which you can send content. This could be sending an email, uploading photos to a website.
Most people download much more than they upload, therefore Broadband download speeds are always set to be faster than upload speeds.
What are “up to” speeds and why do we use this term?
Providers use the term ‘up to’ when selling certain broadband products, we do this because the broadband speeds your line can receive to your door will depend and a number of factors, for example how far are you from your local exchange – the closer to the exchange you are, the higher the speeds you will receive and likewise the further you are away from the exchange the lower the speeds you will receive.
How do I know what speeds I will receive?
There are two factor which will influence the speeds you will receive in your home:
- Your line speeds, this is the actual speeds that are coming down the cable to your home from outside.
- The wireless/Wi-Fi signal within your house
Your line speed is determined by the type of broadband that is in your area (Fibre, NGB or DSL broadband) and how far your house is from your local telephone exchange and local cabinet,
When you contact our sales team directly they will be able to provide you with the actual speeds your line is capable of, all we will need is your eircode or existing landline or UAN number.
When ordering one of our Metro or Satellite services we can only advise of the up to speeds as we cannot determine what your actual speeds will be until installation. Metro products offer speeds up to 30Mbps. Satellite products offer speeds up to 20Mbps.Broadband Speed Factors
What is Fair Use Policy?
The Fair Usage Policy or FUP is there to make sure our customers have the best experience possible. There might be some customers who use so much data that it might adversely affect the network quality & deteriorate surfing experience for majority of our users. We also want to make sure everyone gets the experience from their chosen price plan. So to make sure everything is running smoothly, we continuously monitor internet usage of our subscribers each month or during the validity period. A Fair Use Policy given in Gigabytes (GB) of data applies to all Digiweb internet services. The fair usage allowance for each product can be found within the ‘Additional Information’ section for each product found on our website.
Examples of download usage:
|Service||Usage Average||Typical Data Size|
|Web browsing||50 web pages 30 mins||~10MB to 13MB|
|15 Mins with NO video streaming||~5MB|
|100 text emails sent or received||~2.5MB|
|Music||1 Music Track||~5MB|
|YouTube 240p||4 Min Music Video||~11MB|
|YouTube 360p||4 Min Music Video||~20MB|
|YouTube 480p||4 Min Music Video||~30MB|
|YouTube 720p||4 Min Music Video||~90MB|
|YouTube 1080p||4 Min Music Video||~150MB|
|Radio Streaming||10 Min||~15MB|
|Google Maps||10 Min||~6MB|
|Netflix (Standard Definition)||1 Hour||~0.7GB|
|Netflix (High Definition)||1 Hour||~3GB|
|Netflix (Ultra High Definition)||1 Hour||~7GB|
|TV Watching||15 Mins||~45MB|